Privacy policy.

This policy explains what personal data Biheldon collects, how we use it, and what choices you have about it. By using this website, you agree to the practices described here.

What we collect

• Order data: name, shipping address, email, phone (where given), and what you ordered.
• Payment data: handled entirely by our payment partner — we do not see or store full card details.
• Usage data: anonymised analytics about how visitors use the site.
• Communications: emails you send us in support.

How we use it

• To fulfil and dispatch your order.
• To answer your support enquiries.
• To improve the site and product.
• To comply with legal and tax obligations.

Sharing

We share the minimum necessary personal data with: our payment partner (to process payment), our shipping partners (to deliver your order), and authorities where legally required. We do not sell personal data.

Your rights

Depending on where you live, you may have rights to access, correct, or delete the personal data we hold about you. To exercise any of these rights, email sales@biheldon.com.

Cookies

We use a small number of cookies for essential site function and analytics. You can disable cookies in your browser settings; some functionality may not work without them.

Contact

Questions about this policy? Email sales@biheldon.com.